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Please arrive 30 to 45 minutes before show time; there will be a line for security screening. Guest safety is our priority, and guests are screened using walk-through metal detectors. If you are unable to pass through a metal detector, please request an alternative screening.

Small bags and purses are allowed, but backpacks and oversized bags are prohibited. All bags are subject to search upon entry.

Pocket Knives Weapons of Any Kind, Including Mace or Pepper Spray Outside Food or Beverages Balloons, Beach Balls or Projectiles Laser Pointers or Flashlights Signs (Larger Than 8.5”x11”), Flags or Banners Professional Still Cameras with External Flash or Interchangeable Lenses Professional Audio or Video Recording Devices Tripods or Monopods Selfie Sticks Drones Fireworks or Noisemaking Devices Pets (service animals exempt) Backpacks and Oversized Bags

You have the option of either surrendering the prohibited item to security, or leaving and returning without the prohibited item prior to entering the Mystic Showroom. Surrendered items will not be returned.

Most shows will go on as scheduled in the case of inclement weather. Visit the event page for the show you are scheduled to attend or call the Mystic Box Office at 952-496-6563 for the latest updates.

Yes, however a legal parent or guardian must accompany you at all times.

Plenty of free parking is available on property, including a covered parking garage connected via skyway.

Yes. Rideshare pickup and dropoff is located near the hotel entrance.